Mawahibna
Help Center
Answers to the most common questions.
Getting started
What is Mawahibna?
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Is it free to join?
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What is the difference between a brand and talent account?
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Payments & fees
How does payment work?
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What are the platform fees?
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What is escrow?
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When does talent get paid?
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What currencies are supported?
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Is VAT applied?
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Briefs & applications
How do I post a brief?
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How does AI brief writing work?
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How does AI talent matching work?
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Can I apply to multiple briefs?
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Shoot protection
What is shoot protection?
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What is Standard protection (+5%)?
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What is Premium protection (+10%)?
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Deals & messaging
What happens after I hire talent?
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How do I approve completed work?
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What if I am not happy with the work?
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Email support
support@mawahibna.com
Response within 24 hours
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WhatsApp
Chat with the team
Sun–Thu, 9am–6pm GST
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